Stay in Touch

Whether you’re setting up, using or making changes to your Florida Prepaid College Plan, if you need any help don’t hesitate to contact us  using the information below. And, if you’re interested in receiving more information about the Florida Prepaid College Board and college savings tips in general, get connected!

Customer Service

Phone

1-800-552-GRAD (4723)
Monday – Friday, 8 am – 6 pm, EST
Press Prompt 1 – Enrollment Information
Press Prompt 2 – Current Prepaid Customer Account Information
Press Prompt 3 – Current Savings Customer Account Information
TTY for the hearing impaired is 1-877-431-3691.

Fax

850-309-1766
Any documentation requiring a notary cannot be faxed. Only the original document will be accepted.

Email

You can email us to request a speaker for an event, order print materials or with any other questions at customerservice@florida529plans.com.
The Florida Prepaid College Board cannot accept changes to your plan, including a change of address, via email. We also cannot provide plan specific information via email.

Mail

There are different processing centers for the Florida Prepaid College Plan and for the Florida 529 Savings Plan. Please be sure to send your letter, form, payment or contribution to the correct address below.

Forms, Letters and General Correspondence

Florida Prepaid College Board
PO Box 6567
Tallahassee, FL 32314-6567

Florida Prepaid College Plan Payments

Florida Prepaid College Board
PO Box 31088
Tampa, FL 33631-3088

Florida 529 Savings Plan Contributions

Florida Prepaid College Board
PO Box 31483
Tampa, FL 33631-3483

Media Requests

If you are a member of the media please contact:

Shannon Colavecchio, PR Counsel
shannonc@moorecomgroup.com
850.224.0174 or 813.748.2002

Please include your contact information and deadline when making a request by email.

Get Connected

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