Contact Us

If you need further assistance, do not hesitate to contact us using the information below. You can also sign up to receive regular updates and information from us.

By Phone

1-800-552-GRAD (4723)
Monday – Friday, 8 am – 6 pm, EST
Press Prompt 1 – Enrollment Information
Press Prompt 2 – Current Prepaid Customer Account Information
Press Prompt 3 – Current Savings Customer Account Information
TTY for the hearing impaired is 1-877-431-3691.

By Fax

Any documentation requiring a notary cannot be faxed. Only the original document will be accepted.

By Email

You can email us to request a speaker for an event, order print materials or with any other questions at
[email protected].
The Florida Prepaid College Board cannot accept changes to your plan, including a change of address, via email. We also cannot provide plan specific information via email.

By Mail

There are different processing centers for the Florida Prepaid College Plan and for the Florida 529 Savings Plan. Please be sure to send your letter, form, payment or contribution to the correct address below.

Forms, Letters and General Correspondence

Florida Prepaid College Board
PO Box 6567
Tallahassee, FL 32314-6567

Florida Prepaid College Plan Payments

Florida Prepaid College Board
PO Box 31088
Tampa, FL 33631-3088

Florida 529 Savings Plan Contributions

Florida Prepaid College Board
PO Box 31483
Tampa, FL 33631-3483

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