Big News: Prepaid Plan price reduction + new low 2024 plan pricing!Learn More

Can I cancel my Florida Prepaid Plan or withdraw my funds early?

Yes, you may cancel your Florida Prepaid Plan at any time and for any reason. You may request a refund equal to the payments that you have made, less any fees, usage and refunds.


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We've lowered Prepaid Plan prices up to 25%!

Open Enrollment ends April 30!


Our Customer Service Team is now offering extended hours by phone and chat, Monday – Friday, 8 a.m. – 8 p.m. and Saturdays 9 a.m. – 5 p.m.

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