Privacy Policy
Protecting your personal information is important to the Florida Prepaid College Board. We respect your right to privacy and recognize your trust in us to keep information about you secure and confidential.
The Board collects personal information about our customers (account owners, survivors and beneficiaries) from the enrollment application, correspondence, account transactions and other forms of communication. In compliance with federal regulations, the Board has physical, electronic and procedural safeguards in place to protect this information.
The Board does not disclose any non-public personal information about current or former customers, except as required by the law. We may share some personal information about our customers with companies that provide services for the Board. These companies are required to adhere to our privacy and security standards, and their use of the information is restricted only to the information needed to provide program-related services to you.
The Board reserves the right to modify its privacy policy at any time. If modified, we will notify you of the change and, as applicable, allow you time to choose whether you want the information shared.
We utilize Hotjar to gain insights into our users’ needs and optimize their experience with our service. Hotjar, a technology service, aids us in comprehending user behavior, such as page navigation, link clicks, and user preferences, allowing us to continually improve our service based on user feedback. Through the use of cookies and similar technologies, Hotjar collects data on user behavior and device characteristics in an anonymized manner, including IP addresses (captured and stored anonymously), device screen size, browser information, geographic location (limited to country), and language preference. This information is stored in pseudonymized user profiles, ensuring the privacy of our users. Neither Hotjar nor we will ever attempt to identify individual users or merge this data with additional user information. Users can further enhance their privacy by adjusting their browser settings globally to prevent the creation of user profiles, limit data storage by Hotjar, and disable tracking cookies across multiple websites via an opt-out link. For more information on Hotjar’s privacy practices, please refer to their privacy policy.
Florida Prepaid uses cookie-based and cookieless technology to identify and connect devices. Learn more.
