Yes, you may cancel your Florida Prepaid Plan at any time and for any reason. You may request a refund equal to the payments that you have made, less any fees, usage and refunds.
Open Enrollment ends April 30.
Our Customer Service Team is now offering extended hours by phone and chat, Monday – Friday, 8 a.m. – 8 p.m. and Saturdays 9 a.m. – 5 p.m.